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Sagality India · Hyderabad, Telangana · Posted 1d ago · Other
Objectives and Responsibilities of AVP Contact Centre Operations (A) As a Strategic Thinker: Build & Operate the Voice Business as a COE Design the HLD and LLD for Voice Identifying Value additions and Process Improvement Initiatives Stakeholder Management Client Relationship Management Account Management Driving Client/ Internal Business Excellence Initiatives To Manage and Lead a Blend (Inbound & Outbound) Voice operations and deliver high productivity through controlling, monitoring, analysi…
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