Wipro · Hyderabad, Telangana · Posted 10h ago · Other
Job description: Job Description Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for sp…
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