Senior Product Support Engineer

DP World · Hyderabad, Telangana · Posted 17h ago · Senior (5+y) · Other

Job description

Description KEY ACCOUNTABILITIES: They act as a subject matter expert in operational and engineering excellence practices providing guidance and strategic solutions to the support and development teams that directly improve system reliability, performance, scalability, and customer experience. They identify system and process gaps, and implement Tools and Automations that save manual efforts, provide self-serve capabilities to users and eliminate recurring work to both tech teams and customers.…

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