Manager - Transactional Quality (Process Excellence/Six Sigma/ Business Excellence) - Hyderabad

WNS Global Services · Hyderabad, Telangana · Posted 17h ago · Manager+ · Other

Job description

Job Description Responsibilities: • Adherence of Quality SLA’s and contractual agreements with internal & External stakeholders • Team handling experience • Handling of External & Internal stakeholders and meeting the business requirements in terms of quality related deliverables • Deployment and Strengthen the Quality Assurance Framework for the Business • Review and approve the sampling strategy that suits the business requirement • Conduct Customer comeback analysis & Trend Analysis for all …

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