In Touch · Hyderabad, Telangana · Posted 0h ago · Other
About the Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams. Coverage includes all 24/7 office users as well as remote users (WFH). As Service Desk Analyst, You Will… Provide Tier II contact and incide…
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