Manager, GCC Application Support

APL Logistics · Hyderabad, Telangana · Posted 5h ago · Manager+ · Other

Job description

Description This role is responsible for leading and overseeing L1 application support operations for global logistics and supply chain applications, ensuring high service availability, operational stability, and exceptional customer support for both internal users and external customers. This role is accountable for managing support teams, driving incident resolution, monitoring business-critical processes and system health, and ensuring adherence to service level agreements (SLAs). This role …

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