Customer Support Engineer, APAC

Hercules · Remote - APAC · Posted 3d ago · Other · Direct ATS

Job description

What are we looking for? We’re hiring a Technical Support Engineer to help our top customers successful build and scale their apps. What will you do? - Help resolve issues with customer apps: Our customers are non-technical. When Hercules' AI agent fails them, they are stuck. Your job is to help fully resolve issues for customers in the app whether it is fixing bugs, advising on architecture, hel

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