Sr Processor Operations Management Officer

Job description

What Youll Be Doing (position summary): This role is responsible for coordinating activities and planning staff schedules during peak periods to ensure Service Level Agreements are consistently met or exceeded. This role provides advanced decision-making support, implements policies and procedures, and assists team members in prioritizing workloads. The officer independently interprets policies for new projects, helps coordinate organizational changes and technology upgrades, and leverages exte…