Infosys · Hyderabad, Telangana · Posted 7h ago · Startup
Experienced in Java and .NET Production Support, handling incident resolution, application monitoring, root‑cause analysis, and performance issues while ensuring system stability and SLA compliance. Strong expertise in ITIL‑aligned Problem and Incident Management, including trend analysis, permanent fix implementation, and continuous service improvement. Proficient in Infrastructure and Application Monitoring using tools such as Dynatrace, Splunk, and CA‑ESP, with hands‑on experience in proacti…
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